Preventive Maintenance Checklist

Attachments: ../../Untitled%203a74-ce90/CSI_Preventive_Maintenance_Checklist_English.docx, ../../Untitled%203a74-ce90/CSI_Preventive_Maintenance_Checklist_English.pdf, ../../Untitled%203a74-ce90/CSI_Preventive_Maintenance_Checklist_Gujarati.docx, ../../Untitled%203a74-ce90/CSI_Preventive_Maintenance_Checklist_Gujarati.pdf, ../../Untitled%203a74-ce90/CSI_Preventive_Maintenance_Checklist_Hindi.docx, ../../Untitled%203a74-ce90/CSI_Preventive_Maintenance_Checklist_Hindi.pdf Created: July 25, 2026 12:07 AM Document ID: DOC-20 Document Type: Checklist Domain: Service Management Hierarchy: Template Languages: English, Gujarati, Hindi Last Updated: July 25, 2026 12:52 AM Migration Status: Migrated Owner: Cyber Space Infocom Remarks: Reviewed and approved as the CSI controlled working master on 2026-07-26. Use a client-specific copy for each engagement and complete all variable fields before issue. Review Date: August 8, 2026 Review Priority: P3 Normal Source Archive: CSI DOCS.tar(1).gz Source Files: CSI_Preventive_Maintenance_Checklist_English.docx | CSI_Preventive_Maintenance_Checklist_English.pdf | CSI_Preventive_Maintenance_Checklist_Gujarati.docx | CSI_Preventive_Maintenance_Checklist_Gujarati.pdf | CSI_Preventive_Maintenance_Checklist_Hindi.docx | CSI_Preventive_Maintenance_Checklist_Hindi.pdf Source Formats: DOCX, PDF Status: Under Review Version: v1.0

This page contains the readable working content migrated from the CSI source archive. Review and approve it before external or contractual use.

• English

|  | CYBER SPACE INFOCOM IT Infrastructure • AI • Cyber Security +91 90547 79647 | [info@cyberspaceinfocom.com](mailto:info@cyberspaceinfocom.com) |
| --- | --- |

PREVENTIVE-MAINTENANCE CHECKLIST

Workstations • Servers • Network • Backup • Security • Documentation

Use one checklist per visit/site. Mark every line: ☐ Pass ☐ Attention ☐ N/A. Record evidence and obtain approval before making chargeable or disruptive changes.

1. Visit and Client Details

| Visit Detail | Client Entry | Visit Detail | Client Entry |
| --- | --- | --- | --- |
| Client / Company |  | Site / Location |  |
| Visit Date |  | Start / End Time |  |
| CSI Engineer |  | Client Contact |  |
| AMC / Ticket No. |  | Maintenance Window |  |
| Previous Visit |  | Next Due Visit |  |
1. Pre-Visit Safety and Change Control

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Confirm authorised contact, maintenance window and affected systems. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Review open tickets, previous recommendations and known recurring issues. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Confirm current backup status before any risky change or restart. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Record planned changes and rollback steps; obtain approval where required. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Confirm safe access, ESD precautions and permission before opening hardware. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Do not scan networks, install agents, reset credentials or interrupt services without written approval. | __ |  |
1. Desktop, Laptop and User Device Checks

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Asset tag/serial and assigned user match GLPI/inventory register. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Physical condition, vents, fan noise, battery swelling, hinges, keyboard and ports checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Dust/airflow inspected; cleaning performed only with safe shutdown and permission. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Disk health, free space and file-system warnings checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | OS edition/version, activation and supported patch level reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Pending critical updates reviewed and installed/scheduled with approval. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Antivirus/EDR installed, licensed, updated and reporting healthy. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Startup items, unusual processes and repeated application errors reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Browser, office tools, PDF, printing and approved business applications tested. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Local admin rights, shared accounts and unnecessary software reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | LAN/Wi‑Fi connectivity, DNS, gateway and IP configuration checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | User data location and backup/synchronisation status confirmed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Device restart, performance and event/error logs reviewed where applicable. | __ |  |
1. Server, RDP and Virtualisation Checks

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Server identity, role, warranty/support and responsible owner confirmed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | CPU, RAM, disk, RAID/controller and storage utilisation reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Disk/RAID/SMART alerts and hardware management logs checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | OS/security patches and reboot requirement reviewed; changes scheduled. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Critical services, scheduled tasks, RDP/session status and application services checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Event/system logs reviewed for recurring critical errors. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Administrator accounts, dormant accounts and remote access reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Virtual hosts/VMs, snapshots, tools and datastore capacity reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Time sync, DNS, certificates and licence/activation expiry checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Backup jobs and recent restore evidence verified before closing. | __ |  |
1. Network, Internet and Wi‑Fi Checks

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Primary/secondary ISP status, speed, packet loss and failover checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Router/firewall/switch/AP/NAS model, serial, warranty and firmware status recorded. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Switch port errors, uplinks, loops, utilisation and PoE alarms reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Managed-device configuration backup and last-change date verified. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | IP ranges, DHCP scope, DNS, gateways and reserved/static addresses reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Wi‑Fi SSIDs, encryption, channel/interference, coverage and capacity checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Guest Wi‑Fi isolation and business/guest segregation verified. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | VLANs and management interfaces reviewed against approved network design. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Unknown devices and stale leases reviewed; no intrusive scan without approval. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Network diagram, rack/port labels and device locations updated. | __ |  |
1. Firewall and Cybersecurity Checks

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Firewall licence/support, firmware and signature status checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Firewall rules, exposed services, remote access and admin source restrictions reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Default/shared administrator credentials and dormant vendor access reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | MFA status for email, cloud and privileged accounts reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Endpoint protection coverage, alerts, quarantine and exclusions reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Critical OS/application vulnerabilities or unsupported systems recorded. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Email security, phishing reports and recent security incidents reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Local admin membership and least-privilege exceptions reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Logs/time sync/retention and alert recipients verified. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Any vulnerability scan or penetration test requires a separate authorised scope. | __ |  |
1. NAS, Storage and Backup Checks

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Business-critical systems/data and data owner confirmed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Backup job success for last 7/30 days reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Backup schedule, retention, encryption and available capacity checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Off-site/cloud/immutable or offline copy status verified. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | NAS health, disks, RAID, snapshots and firmware status checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Backup account/access separated from normal user/admin access where possible. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Ransomware protection and deletion/retention controls reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Restore test date, selected data and result recorded. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | RPO/RTO and backup coverage gaps documented. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Failure alert recipient and escalation process verified. | __ |  |
1. UPS, Power and Physical Environment

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | UPS self-test, battery age/health, load and runtime estimate checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Server/network equipment connected to appropriate UPS and protected circuits. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Unsafe extensions, overloaded sockets, loose plugs and damaged cables recorded. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Rack airflow, temperature, humidity, dust and water/pest exposure checked. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Cable routing, labelling, earthing and rack access/security reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Fire extinguisher/suppression and emergency contact availability noted. | __ |  |
1. Software, Licensing and Documentation

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Operating systems and key software names/versions recorded. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Licence entitlement, installation count, expiry and renewal owner reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Unapproved/pirated/obsolete software recorded for remediation. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Warranty, invoice, AMC, supplier and support-contact records updated. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Asset movement, new/retired equipment and disposal evidence updated. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | GLPI/inventory records and network diagram updated after approved changes. | __ |  |
1. Helpdesk and Service Review

| Status | Checklist Item | Evidence / Reading / Action | Ticket / Owner |
| --- | --- | --- | --- |
| ☐ Pass ☐ Attn ☐ N/A | Open critical/high tickets reviewed with Client. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Recurring faults and root-cause actions identified. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Response/attendance performance and pending Client approvals reviewed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Previous recommendations status updated: approved / pending / declined. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Planned changes, purchases and upcoming expiries discussed. | __ |  |
| ☐ Pass ☐ Attn ☐ N/A | Users reminded of approved support channel and escalation process. | __ |  |
1. Findings and Corrective Actions

| No. | Severity | Asset / System | Finding and Business Impact | Immediate Action / Owner | Target Date |
| --- | --- | --- | --- | --- | --- |
| 1 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 2 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 3 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 4 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 5 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 6 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 7 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
| 8 | ☐ Critical ☐ High ☐ Medium ☐ Low |  | __ |  | ***_/**/*___ |
1. Recommended Improvements / Quotation Items

| Priority | Recommendation / Scope | Reason / Risk Reduced | Estimate / Quotation Ref. | Client Decision |
| --- | --- | --- | --- | --- |
| ☐ H ☐ M ☐ L | __ |  | ₹  / QTN- | ☐ Approve ☐ Review ☐ Decline |
| ☐ H ☐ M ☐ L | __ |  | ₹  / QTN- | ☐ Approve ☐ Review ☐ Decline |
| ☐ H ☐ M ☐ L | __ |  | ₹  / QTN- | ☐ Approve ☐ Review ☐ Decline |
| ☐ H ☐ M ☐ L | __ |  | ₹  / QTN- | ☐ Approve ☐ Review ☐ Decline |
| ☐ H ☐ M ☐ L | __ |  | ₹  / QTN- | ☐ Approve ☐ Review ☐ Decline |
| ☐ H ☐ M ☐ L | __ |  | ₹  / QTN- | ☐ Approve ☐ Review ☐ Decline |
1. Visit Summary and Sign-off

| Summary Item | Result / Detail |
| --- | --- |
| Systems inspected | __ |
| Systems passed | __ |
| Attention items | __ |
| Critical findings | __ |
| Tickets created/updated | __ |
| Changes completed | __ |
| Changes pending approval | __ |
| Backup verified | __ |
| Restore test result | __ |
| Next visit / follow-up | __ |

Client acknowledgement confirms that the visit and findings were explained. It does not mean every risk has been removed. Chargeable work, intrusive security testing, major configuration changes and service interruption require separate approval.

| Sign-off Item | Name / Signature / Date |
| --- | --- |
| CSI Engineer Name | __ |
| CSI Engineer Signature | __ |
| Client Representative | __ |
| Designation | __ |
| Client Signature & Stamp | __ |
| Date / Time | __ |

• ગુજરાતી

  | | CYBER SPACE INFOCOM IT Infrastructure • AI • Cyber Security +91 90547 79647 | info@cyberspaceinfocom.com | | --- | --- |

  પ્રિવેન્ટિવ મેન્ટેનન્સ ચેકલિસ્ટ

  Workstations • Servers • Network • Backup • Security • Documentation

  દરેક visit/site માટે અલગ checklist વાપરો. દરેક line પર ☐ Pass ☐ Attention ☐ N/A mark કરો. Evidence લખો અને chargeable/disruptive change પહેલાં approval મેળવો.

  1. Visit અને Client Details

  Visit Detail	Client Entry	Visit Detail	Client Entry
  Client / Company		Site / Location
  Visit Date		Start / End Time
  CSI Engineer		Client Contact
  AMC / Ticket No.		Maintenance Window
  Previous Visit		Next Due Visit
  1. Pre-Visit Safety અને Change Control

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Authorised contact, maintenance window અને affected systems confirm કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Open tickets, previous recommendations અને recurring issues review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Risky change/restart પહેલાં current backup status confirm કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Planned change અને rollback લખો; જરૂરી approval મેળવો.	__
  ☐ Pass ☐ Attn ☐ N/A	Hardware ખોલતાં પહેલાં safe access, ESD અને permission confirm કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Written approval વગર scan, agent install, credential reset અથવા service interruption ન કરો.	__
  1. Desktop, Laptop અને User Device Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Asset tag/serial અને assigned user inventory સાથે match કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Physical condition, vents, fan noise, battery swelling, hinges, keyboard અને ports check કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Dust/airflow inspect; cleaning ફક્ત safe shutdown અને permission પછી.	__
  ☐ Pass ☐ Attn ☐ N/A	Disk health, free space અને file-system warnings check કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	OS edition/version, activation અને supported patch level review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Critical updates install/schedule પહેલાં approval મેળવો.	__
  ☐ Pass ☐ Attn ☐ N/A	Antivirus/EDR licence, update અને health verify કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Startup items, unusual processes અને repeated errors review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Browser, office, PDF, printing અને approved applications test કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Local admin rights, shared accounts અને unnecessary software review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	LAN/Wi‑Fi, DNS, gateway અને IP configuration check કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	User data location અને backup/sync status confirm કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Restart, performance અને error logs લાગુ હોય ત્યાં review કરો.	__
  1. Server, RDP અને Virtualisation Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Server identity, role, warranty/support and responsible owner confirmed.	__
  ☐ Pass ☐ Attn ☐ N/A	CPU, RAM, disk, RAID/controller and storage utilisation reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Disk/RAID/SMART alerts and hardware management logs checked.	__
  ☐ Pass ☐ Attn ☐ N/A	OS/security patches and reboot requirement reviewed; changes scheduled.	__
  ☐ Pass ☐ Attn ☐ N/A	Critical services, scheduled tasks, RDP/session status and application services checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Event/system logs reviewed for recurring critical errors.	__
  ☐ Pass ☐ Attn ☐ N/A	Administrator accounts, dormant accounts and remote access reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Virtual hosts/VMs, snapshots, tools and datastore capacity reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Time sync, DNS, certificates and licence/activation expiry checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup jobs and recent restore evidence verified before closing.	__
  1. Network, Internet અને Wi‑Fi Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Primary/secondary ISP status, speed, packet loss and failover checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Router/firewall/switch/AP/NAS model, serial, warranty and firmware status recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	Switch port errors, uplinks, loops, utilisation and PoE alarms reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Managed-device configuration backup and last-change date verified.	__
  ☐ Pass ☐ Attn ☐ N/A	IP ranges, DHCP scope, DNS, gateways and reserved/static addresses reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Wi‑Fi SSIDs, encryption, channel/interference, coverage and capacity checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Guest Wi‑Fi isolation and business/guest segregation verified.	__
  ☐ Pass ☐ Attn ☐ N/A	VLANs and management interfaces reviewed against approved network design.	__
  ☐ Pass ☐ Attn ☐ N/A	Unknown devices and stale leases reviewed; no intrusive scan without approval.	__
  ☐ Pass ☐ Attn ☐ N/A	Network diagram, rack/port labels and device locations updated.	__
  1. Firewall અને Cybersecurity Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Firewall licence/support, firmware અને signatures check કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Firewall rules, exposed services, remote access અને admin restrictions review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Default/shared admin credentials અને dormant vendor access review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Email, cloud અને privileged accountsનું MFA review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Endpoint alerts, quarantine અને exclusions review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Unsupported systems અને critical vulnerabilities record કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Email security, phishing અને recent incidents review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Local admin membership અને least privilege exceptions review કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Logs, time sync, retention અને alert recipients verify કરો.	__
  ☐ Pass ☐ Attn ☐ N/A	Vulnerability scan/penetration test માટે separate authorised scope જરૂરી છે.	__
  1. NAS, Storage અને Backup Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Business-critical systems/data and data owner confirmed.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup job success for last 7/30 days reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup schedule, retention, encryption and available capacity checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Off-site/cloud/immutable or offline copy status verified.	__
  ☐ Pass ☐ Attn ☐ N/A	NAS health, disks, RAID, snapshots and firmware status checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup account/access separated from normal user/admin access where possible.	__
  ☐ Pass ☐ Attn ☐ N/A	Ransomware protection and deletion/retention controls reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Restore test date, selected data and result recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	RPO/RTO and backup coverage gaps documented.	__
  ☐ Pass ☐ Attn ☐ N/A	Failure alert recipient and escalation process verified.	__
  1. UPS, Power અને Physical Environment

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	UPS self-test, battery age/health, load and runtime estimate checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Server/network equipment connected to appropriate UPS and protected circuits.	__
  ☐ Pass ☐ Attn ☐ N/A	Unsafe extensions, overloaded sockets, loose plugs and damaged cables recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	Rack airflow, temperature, humidity, dust and water/pest exposure checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Cable routing, labelling, earthing and rack access/security reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Fire extinguisher/suppression and emergency contact availability noted.	__
  1. Software, Licensing અને Documentation

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Operating systems and key software names/versions recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	Licence entitlement, installation count, expiry and renewal owner reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Unapproved/pirated/obsolete software recorded for remediation.	__
  ☐ Pass ☐ Attn ☐ N/A	Warranty, invoice, AMC, supplier and support-contact records updated.	__
  ☐ Pass ☐ Attn ☐ N/A	Asset movement, new/retired equipment and disposal evidence updated.	__
  ☐ Pass ☐ Attn ☐ N/A	GLPI/inventory records and network diagram updated after approved changes.	__
  1. Helpdesk અને Service Review

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Open critical/high tickets reviewed with Client.	__
  ☐ Pass ☐ Attn ☐ N/A	Recurring faults and root-cause actions identified.	__
  ☐ Pass ☐ Attn ☐ N/A	Response/attendance performance and pending Client approvals reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Previous recommendations status updated: approved / pending / declined.	__
  ☐ Pass ☐ Attn ☐ N/A	Planned changes, purchases and upcoming expiries discussed.	__
  ☐ Pass ☐ Attn ☐ N/A	Users reminded of approved support channel and escalation process.	__
  1. Findings અને Corrective Actions

  No.	Severity	Asset / System	Finding and Business Impact	Immediate Action / Owner	Target Date
  1	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  2	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  3	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  4	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  5	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  6	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  7	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  8	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  1. Recommended Improvements / Quotation Items

  Priority	Recommendation / Scope	Reason / Risk Reduced	Estimate / Quotation Ref.	Client Decision
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  1. Visit Summary અને Sign-off

  Summary Item	Result / Detail
  Systems inspected	__
  Systems passed	__
  Attention items	__
  Critical findings	__
  Tickets created/updated	__
  Changes completed	__
  Changes pending approval	__
  Backup verified	__
  Restore test result	__
  Next visit / follow-up	__

  Client acknowledgement visit અને findings સમજાવ્યાની પુષ્ટિ કરે છે; તેનો અર્થ બધા risks દૂર થયા નથી. Chargeable work, intrusive testing, major changes અને interruption માટે અલગ approval જરૂરી છે.

  Sign-off Item	Name / Signature / Date
  CSI Engineer Name	__
  CSI Engineer Signature	__
  Client Representative	__
  Designation	__
  Client Signature & Stamp	__
  Date / Time	__
  - हिन्दी

  | | CYBER SPACE INFOCOM IT Infrastructure • AI • Cyber Security +91 90547 79647 | info@cyberspaceinfocom.com | | --- | --- |

  निवारक रखरखाव चेकलिस्ट

  Workstations • Servers • Network • Backup • Security • Documentation

  प्रत्येक visit/site के लिए अलग checklist उपयोग करें। हर line पर ☐ Pass ☐ Attention ☐ N/A mark करें। Evidence लिखें और chargeable/disruptive change से पहले approval लें।

  1. Visit और Client Details

  Visit Detail	Client Entry	Visit Detail	Client Entry
  Client / Company		Site / Location
  Visit Date		Start / End Time
  CSI Engineer		Client Contact
  AMC / Ticket No.		Maintenance Window
  Previous Visit		Next Due Visit
  1. Pre-Visit Safety और Change Control

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Authorised contact, maintenance window और affected systems confirm करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Open tickets, previous recommendations और recurring issues review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Risky change/restart से पहले current backup status confirm करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Planned change और rollback लिखें; आवश्यक approval लें।	__
  ☐ Pass ☐ Attn ☐ N/A	Hardware खोलने से पहले safe access, ESD और permission confirm करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Written approval बिना scan, agent install, credential reset या service interruption न करें।	__
  1. Desktop, Laptop और User Device Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Asset tag/serial और assigned user inventory से match करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Physical condition, vents, fan noise, battery swelling, hinges, keyboard और ports check करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Dust/airflow inspect; cleaning केवल safe shutdown और permission के बाद।	__
  ☐ Pass ☐ Attn ☐ N/A	Disk health, free space और file-system warnings check करें।	__
  ☐ Pass ☐ Attn ☐ N/A	OS edition/version, activation और supported patch level review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Critical updates install/schedule करने से पहले approval लें।	__
  ☐ Pass ☐ Attn ☐ N/A	Antivirus/EDR licence, update और health verify करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Startup items, unusual processes और repeated errors review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Browser, office, PDF, printing और approved applications test करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Local admin rights, shared accounts और unnecessary software review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	LAN/Wi‑Fi, DNS, gateway और IP configuration check करें।	__
  ☐ Pass ☐ Attn ☐ N/A	User data location और backup/sync status confirm करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Restart, performance और error logs जहाँ लागू हों review करें।	__
  1. Server, RDP और Virtualisation Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Server identity, role, warranty/support and responsible owner confirmed.	__
  ☐ Pass ☐ Attn ☐ N/A	CPU, RAM, disk, RAID/controller and storage utilisation reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Disk/RAID/SMART alerts and hardware management logs checked.	__
  ☐ Pass ☐ Attn ☐ N/A	OS/security patches and reboot requirement reviewed; changes scheduled.	__
  ☐ Pass ☐ Attn ☐ N/A	Critical services, scheduled tasks, RDP/session status and application services checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Event/system logs reviewed for recurring critical errors.	__
  ☐ Pass ☐ Attn ☐ N/A	Administrator accounts, dormant accounts and remote access reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Virtual hosts/VMs, snapshots, tools and datastore capacity reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Time sync, DNS, certificates and licence/activation expiry checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup jobs and recent restore evidence verified before closing.	__
  1. Network, Internet और Wi‑Fi Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Primary/secondary ISP status, speed, packet loss and failover checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Router/firewall/switch/AP/NAS model, serial, warranty and firmware status recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	Switch port errors, uplinks, loops, utilisation and PoE alarms reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Managed-device configuration backup and last-change date verified.	__
  ☐ Pass ☐ Attn ☐ N/A	IP ranges, DHCP scope, DNS, gateways and reserved/static addresses reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Wi‑Fi SSIDs, encryption, channel/interference, coverage and capacity checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Guest Wi‑Fi isolation and business/guest segregation verified.	__
  ☐ Pass ☐ Attn ☐ N/A	VLANs and management interfaces reviewed against approved network design.	__
  ☐ Pass ☐ Attn ☐ N/A	Unknown devices and stale leases reviewed; no intrusive scan without approval.	__
  ☐ Pass ☐ Attn ☐ N/A	Network diagram, rack/port labels and device locations updated.	__
  1. Firewall और Cybersecurity Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Firewall licence/support, firmware और signatures check करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Firewall rules, exposed services, remote access और admin restrictions review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Default/shared admin credentials और dormant vendor access review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Email, cloud और privileged accounts का MFA review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Endpoint alerts, quarantine और exclusions review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Unsupported systems और critical vulnerabilities record करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Email security, phishing और recent incidents review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Local admin membership और least privilege exceptions review करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Logs, time sync, retention और alert recipients verify करें।	__
  ☐ Pass ☐ Attn ☐ N/A	Vulnerability scan/penetration test के लिए separate authorised scope जरूरी है।	__
  1. NAS, Storage और Backup Checks

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Business-critical systems/data and data owner confirmed.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup job success for last 7/30 days reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup schedule, retention, encryption and available capacity checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Off-site/cloud/immutable or offline copy status verified.	__
  ☐ Pass ☐ Attn ☐ N/A	NAS health, disks, RAID, snapshots and firmware status checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Backup account/access separated from normal user/admin access where possible.	__
  ☐ Pass ☐ Attn ☐ N/A	Ransomware protection and deletion/retention controls reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Restore test date, selected data and result recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	RPO/RTO and backup coverage gaps documented.	__
  ☐ Pass ☐ Attn ☐ N/A	Failure alert recipient and escalation process verified.	__
  1. UPS, Power और Physical Environment

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	UPS self-test, battery age/health, load and runtime estimate checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Server/network equipment connected to appropriate UPS and protected circuits.	__
  ☐ Pass ☐ Attn ☐ N/A	Unsafe extensions, overloaded sockets, loose plugs and damaged cables recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	Rack airflow, temperature, humidity, dust and water/pest exposure checked.	__
  ☐ Pass ☐ Attn ☐ N/A	Cable routing, labelling, earthing and rack access/security reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Fire extinguisher/suppression and emergency contact availability noted.	__
  1. Software, Licensing और Documentation

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Operating systems and key software names/versions recorded.	__
  ☐ Pass ☐ Attn ☐ N/A	Licence entitlement, installation count, expiry and renewal owner reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Unapproved/pirated/obsolete software recorded for remediation.	__
  ☐ Pass ☐ Attn ☐ N/A	Warranty, invoice, AMC, supplier and support-contact records updated.	__
  ☐ Pass ☐ Attn ☐ N/A	Asset movement, new/retired equipment and disposal evidence updated.	__
  ☐ Pass ☐ Attn ☐ N/A	GLPI/inventory records and network diagram updated after approved changes.	__
  1. Helpdesk और Service Review

  Status	Checklist Item	Evidence / Reading / Action	Ticket / Owner
  ☐ Pass ☐ Attn ☐ N/A	Open critical/high tickets reviewed with Client.	__
  ☐ Pass ☐ Attn ☐ N/A	Recurring faults and root-cause actions identified.	__
  ☐ Pass ☐ Attn ☐ N/A	Response/attendance performance and pending Client approvals reviewed.	__
  ☐ Pass ☐ Attn ☐ N/A	Previous recommendations status updated: approved / pending / declined.	__
  ☐ Pass ☐ Attn ☐ N/A	Planned changes, purchases and upcoming expiries discussed.	__
  ☐ Pass ☐ Attn ☐ N/A	Users reminded of approved support channel and escalation process.	__
  1. Findings और Corrective Actions

  No.	Severity	Asset / System	Finding and Business Impact	Immediate Action / Owner	Target Date
  1	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  2	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  3	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  4	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  5	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  6	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  7	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  8	☐ Critical ☐ High ☐ Medium ☐ Low		__		_//___
  1. Recommended Improvements / Quotation Items

  Priority	Recommendation / Scope	Reason / Risk Reduced	Estimate / Quotation Ref.	Client Decision
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  ☐ H ☐ M ☐ L	__		₹ / QTN-	☐ Approve ☐ Review ☐ Decline
  1. Visit Summary और Sign-off

  Summary Item	Result / Detail
  Systems inspected	__
  Systems passed	__
  Attention items	__
  Critical findings	__
  Tickets created/updated	__
  Changes completed	__
  Changes pending approval	__
  Backup verified	__
  Restore test result	__
  Next visit / follow-up	__

  Client acknowledgement से visit और findings समझाए जाने की पुष्टि होती है; इसका अर्थ सभी risks समाप्त होना नहीं है। Chargeable work, intrusive testing, major changes और interruption के लिए अलग approval आवश्यक है।

  Sign-off Item	Name / Signature / Date
  CSI Engineer Name	__
  CSI Engineer Signature	__
  Client Representative	__
  Designation	__
  Client Signature & Stamp	__
  Date / Time	__